About Universal Respite Care

URC, We are dedicated to providing a haven of compassion and care for individuals facing diverse challenges. With a team of experienced professionals, we specialize in offering person-centred services that cater to autism spectrum disorder, learning difficulties, challenging behaviours, and more. Our mission is to empower lives, nurture well-being, and create a supportive community that uplifts everyone involved. With state-of-the-art facilities and a commitment to excellence, we invite you to join us on a journey of compassion, understanding, and respite.

  • DBS compliant workforce For your safety and security.
  • Staff with extensive training Who are Friendly and Supportive.
  • Therapeutic services Indoor and Outdoor Activities
  • Authentic Lunches Health and Well-Being
Universal Respite Care about - DBS compliant workforce
Universal Respite Care about - Staff with extensive training
Universal Respite Care about - Therapeutic services
Universal Respite Care about - Authentic Lunches

Who we are.

Universal Respite Care comes from humble beginnings, a conversation over a cup of coffee. "Isn’t that how most new adventures start"

Welcome to Universal Respite Care, where our unwavering dedication lies in delivering a needs-driven, person-centred approach to individuals who are vulnerable, isolated, and those facing learning difficulties and challenging behaviours.

Our services embrace inclusivity and diversity, as we are committed to nurturing the well-being, health, and independent living skills of every individual we support. Our service users are integral members of the local community, and we extend our guidance to parents, families, and caregivers, enhancing their communication skills and overall daily lives.

In close collaboration with caregivers, we offer an array of activities tailored to the preferences of our service users. Our comprehensive services encompass:

    Day-care services
    Outreach appointments (such as visits to doctors and dentists)

Universal Respite Care stands as a beacon of quality respite services for adults aged 18 and above, regardless of age, who seek assistance in learning, mentorship, and empowerment. Our respite services are available round the clock, 24 hours a day, 7 days a week.

Respite care is not just a service; it's an opportunity. An opportunity for caregivers and families to experience a well-deserved and much-needed break. Emergencies, holidays, or unforeseen circumstances can often leave caregivers in a quandary, without anyone to care for their beloved family member in need of support.

At Universal Respite Care, we recognize these challenges and stand as a pillar of support, ready to step in when caregivers require assistance the most. Your loved one will always have a safe haven with us, ensuring their care is uninterrupted, even during unexpected situations.

All our staff are fully trained and DBS checked. All care policies and procedures and confidentiality, complaints, and grievance procedures are in place

Coming together is a beginning, staying together is progress, and working together is success

Henry Ford

Our Specializations:

Autism Spectrum Disorder:

Learning Difficulties

Behaviors that Challenge

Cerebral Palsy

Dementia

Paranoid Schizophrenia

Epilepsy


Our Facilities:

Fully Furnished Rooms

Disabled Access Shower and Facilities

Lounge and TV Area

Person-Centred Activities

Onsite Kitchen for Freshly Prepared Meals

Onsite 24/7 CCTV Surveillance


Our Activities Includes

Swimming

Trampolining

IT Skills

Games room (Pool, Table Tennis, Wii)

Exercise & Yoga

Sensory Room

Pottery, arts, and crafts

Basic cookery

Dementia care and memory improvement

Speech & Language Therapy

Park visits and walks

Independent living skills

Cinema room

Museum and cultural places

Sewing knitting tutor

Counselling

Stress Management therapy

Hair and beauty nails therapist

Alzheimer’s memory improvement


Universal Respite Care Centre is your partner in providing exceptional care and support. Our mission is to make a positive impact on the lives of individuals and their families. Contact us today to learn how we can cater to your unique needs or those of your loved ones. Discover the care and comfort that await at Universal Respite Care Centre.

We offer a range of veg, non-veg, and halal meals and snacks in need with the dietary and religious requirements of our service users, thus maintaining a healthy and balanced diet.

Making sure that all care, religious and cultural needs are being met. We promote high standards of support and care.

We are committed to the safety of our staff and service users by providing a safe working environment by adhering to all the required health and safety procedures. The building is user-friendly. wheelchair access and lift facility are available. The building is fully cctv monitored and secured for the safety of the staff and service users. We actively promote anti-oppressive practices throughout the workforce.

Transport is provided to and from the centre supervised by our fully trained staff for health and safety.


Universal Respite Care Centre

Our staff are always available to assist you in any way they can. We only hire our employees after thorough background checks for your safety and security. Our employees are subjected to extensive background checks, which include:

Disclosure and Barring Service Check (Enhanced DBS) clearances is required.
Comprehensive application with information on up to ten years of work history.
Interview in person with competency tests.
A minimum Two references from current and former employers.
Attendance at all mandatory training, including moving and handling, health and safety, fire prevention and evacuation, safeguarding, infection control, first aid, and food hygiene.
Healthcare support staff are encouraged to pursue NVQ II & III certifications in challenging behaviour and learning disabilities.

Our staff retention is extremely good, which we find helps promote and provide continuity and consistency for our service users.

We have an ongoing training and development plan, and all staffs are required to complete "The Care Certificate." Once this has been obtained and there has been a minimum of three months of experience, the staff member will be encouraged to complete a qualification in health and social care. (Level appropriate to the staff’s current ability.)

Join our team!

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